The most effective leaders are welcoming, sociable, expressive, democratic and honest, an imprint that comes to affect all their subordinates. By contrast, less effective leaders are tougher, uncompromising, distant, irritable, bureaucratic and less cooperative and so are their subordinates. Mediocre leaders tend to go unnoticed, while the most outstanding relate to the whole world being interested in their family and personal matters. Also notable for their desire to stay informed and to create a climate of sincerity that promote communication. The newly appointed mediocre managers, meanwhile, avoid communication with their superiors in the hierarchy, especially in relation to bad news, because they often receive a bad grade, instead of delegating its authority, are lost in absolutely superfluous detail. Clearly, the most prominent commanders are well oriented to her role and quickly corrected the statements threatening the proper performance, but the fact remains that, when it comes to trivial matters, to be highly flexible, which controls mediocre they fail to distinguish clearly, maintaining an intolerant formalist attitude which does not encourage in any way the moral or performance. The star controls are well aware that the unity and cohesion are built from the personal ties and do not hesitate to organize events such as football games or deliveries in which awards are the first to participate, activities that promote a relaxed atmosphere and warmth that sets a strong sense of common identity which promotes performance. Poor controls, by contrast, are very concerned about the state of technical equipment for what may happen to people who are in charge.