The understanding is the base for the communication. All the human beings, we have learned methods to communicate from our own experience. Also from her we have obtained beliefs that we assumed like truths, we have conformed our personality, we have felt fear and we have created ways to protect to us. Thus, we have conformed what we called paradigms. And as the experiences of each are different, the paradigms of everyone are different.
Therefore, when communicating to us, we needed to generate a language common, one that both we understand. Since we lived in different paradigms, we understand the Spanish language of different way. It thinks it has passed to say you to him something to somebody and that person understood something completely different from which was your intention to communicate? Basically all we have had that experience. And it must to this exactly. When a person listens, she listens through his paradigm.
It or it does not understand you paradigm. He does not include/understand your point of view. He only knows his. And generally, he assumes that ITS point of view, is the truth. In order to leave this problem, we needed to rise on the situation, that is to say, to position of form to see to us with perspective. When seeing with perspective major, it is possible to realize that every one is defending a possible particular point of view of a great situation that is the one that both face. And here it is when the understanding is essential. It includes/understands the point of view of the other. It finds out on the point of view of your counterpart, ponte in its shoes. And even though you do not include/understand much, it tries to see how it was the process by which this person has dreamed up that vision of the world. Listening. If you really want to include/understand and comunicarte, you need to listen.